Welcome to Eleve Hotel. By using our website and booking our services, you agree to follow the terms and conditions listed below. Please read them carefully before making a reservation.
1. Booking and Reservations
-
All bookings must be made by individuals who are at least 18 years old.
-
A valid ID/passport is required at check-in.
-
Bookings are confirmed only after full or partial payment, as stated during the booking process.
2. Check-In and Check-Out
-
Check-In Time: after 1 Pm
-
Check-Out Time: next day before 1PM
-
Late check-outs may result in additional charges.
3. Cancellations and Refunds
-
Cancellation policies vary depending on the type of booking.
-
Refunds, if applicable, will be processed within 7 business days.
-
No-shows or last-minute cancellations may not be eligible for a refund.
4. Guest Responsibilities
Guests must:
-
Respect hotel property and staff.
-
Avoid illegal activities on hotel premises.
-
Be responsible for any damage caused during their stay.
5. Payment Terms
-
All prices shown are inPakistani Rupees.
-
We accept Cash, Bank Transfer.
-
Prices may include applicable taxes and fees.
6. Right to Refuse Service
Eleve Hotel reserves the right to cancel or refuse a reservation if:
-
False information is provided.
-
Guests violate hotel rules or policies.
-
There is suspicion of misuse or fraud.
7. Website Use
-
You may not use our website for illegal or unauthorized purposes.
-
All content on our website (text, images, logo) is owned by Eleve Hotel and cannot be copied without permission.
8. Limitation of Liability
Eleve Hotel is not responsible for:
-
Loss or damage of personal belongings.
-
Service interruptions due to natural disasters, power failures, or third-party issues.
9. Changes to Terms
We may update these Terms of Service at any time. Please review them periodically. Continued use of our services means you accept the updated terms.
10. Contact Us
If you have any questions, please contact us:
Eleve Hotel
Email: info@elevehotel.com
Phone: +92 307 2007777